Delivery & returns
Delivery
Shipping costs
We offer free delivery for all orders of £35 and more. Below £35, a fee of £3.95 is applied at checkout.
Delivery destinations
We offer a UK-wide home delivery service - tracked, within 48 hours.
Delivery times
Our warehouse located in the UK processes orders every working day, from Monday to Friday. Orders take from 1 to 3 workings days to be delivered at your preferred address.
Delivery times depend on the time at which the order is placed: cut-off time is 1 pm British time. Cut-off time is the latest possible time to process orders the same working day.
Example:
when the cut-off time is 1 pm, all orders before 1 pm will be shipped the same day. Orders after cut-off will be shipped the day after.
Track & trace
After your order has been shipped we'll provide you a track & trace link via email to follow your package.
Shipping carriers
We offer a UK-wide service via Royal Mail - tracked delivery within 48 hours.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us here.
